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Hotel · Mexico City · Federal District

The Paragon Hotel Mexico Santa Fe By Accor

A modern 5-star property in Mexico City's Santa Fe business district, with spacious rooms, a fitness centre, and a location that puts shopping and dining within easy reach.

  • Rated 8.8 from 556 verified guest reviews
  • Rooms and service both score 9.2
  • Free Wi-Fi in all rooms
8.8 Great 556 reviews Booking.com 8.8 · 556 reviews

About

The Paragon Hotel Mexico Santa Fe By Accor

The Paragon Hotel Mexico Santa Fe By Accor sits in the Santa Fe area of Mexico City, about 3.3 km from Patio Santa Fe Mall. It is a 5-star property with 556 guest reviews and an overall rating of 8.8.

Guest rooms are designed with comfort in mind, featuring king-size beds, tea and coffee facilities, air conditioning and heating. The hotel also offers a fitness centre, a sauna, a restaurant, and meeting facilities for business travellers.

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • High guest ratings across rooms and service — Each of these categories scores 9.2, reflecting consistent satisfaction with the accommodation and the attention from staff.
  • Spacious, well-equipped rooms — Guests repeatedly mention the room size and comfort, with amenities like coffee machines, free Wi-Fi and city views.
  • Convenient Santa Fe location — Close to shopping, dining, and a park, with easy access to local attractions while avoiding the busiest districts.

Worth weighing

3 to weigh
  • Comfort rated lower than other categories — Comfort scores 7.7, the lowest among the rating categories, suggesting room temperature or bed comfort may not suit everyone.
  • Breakfast experience can vary — While many guests praised the breakfast, one review rated it merely satisfactory, indicating occasional inconsistency.
  • Distance from main attractions — The hotel is in the Santa Fe business district, about 3.3 km from Patio Santa Fe Mall and not within walking distance of central Mexico City sights.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Studio King Suite View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Deluxe Room One King Bed View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Classic Room One King Bed View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Premier Room One King Bed View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Deluxe Queen Room Two Queen Beds View

  • 2 King Size Beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Classic Queen Room Two Queen Beds View

  • 2 King Size Beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Premier Queen Room Two Queen Beds View

  • 2 King Size Beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Parking
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Lift
  • No smoking on site

Room

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Sitting area
  • Garden furniture
  • Flat-screen TV
  • Free toiletries

Food & Drink

  • Restaurant
  • In-room breakfast
  • Outdoor dining area
  • Dining table

Wellness

  • Fitness centre
  • Sauna
  • Massage
  • Solarium

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Business centre
  • Meeting/ Banquet facilities

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 556 reviews

Guest-rated 8.8/10 from 556 reviews

Booking.com · 8.8 · 556 reviews
8.8Verified guest

“The hotel was quite clean, the staff were excellent, and the location was marvellous. It was close to the beautiful Santa Fe area and a large Superama supermarket. For drinks, Divots is recommended, only a 10-minute walk away. Service throughout my stay was excellent and everything was great.”

8.8Verified guest

“The room came with central heating, a safe, and a multi-channel TV, which was all I needed.”

8.8Verified guest

“The room was spacious and easy to move around in. I appreciated the comfortable bed. The restaurant staff were attentive and made sure I had everything I needed at breakfast. The city view from my room was lovely and refreshing each morning.”

8.8Verified guest

“The room was spacious, clean, and had fantastic skyline views. Staff were very attentive. Breakfast options were delicious, with freshly prepared dishes.”

8.8Verified guest

“The location was ideal for us, letting us visit local attractions and a nearby park where our large dog had a great time.”

8.8Verified guest

“We had a very pleasant weekend with the family. Staff were friendly, especially Jorge, who helped us with arrival and departure. The hotel was clean and well maintained, and the breakfast was a hit with the kids. The gym was free to use. The location in the Santa Fe area was fantastic, close to shopping and dining, and allowed us to explore the vibrant local scene without dealing with the crowded main districts.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Santa Fe: The hotel sits in this business and residential district, close to shopping centres, restaurants, and a park that guests mention for walking their dogs.

Patio Santa Fe Mall: About 3.3 km away, this shopping mall offers retail and dining options.

Juan Salvador Agraz 97 Santa Fe Cuajimalpa De More, Mexico City, Federal District, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
115 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is until 12:00.

Does the hotel allow pets?

Yes, pets are allowed, and pet amenities are available.

Is parking available?

The hotel offers parking on site.

Does the hotel have a fitness centre?

Yes, there is a fitness centre, and guests have noted it is free to use.

Is Wi-Fi available in the rooms?

Yes, the hotel provides free Wi-Fi in rooms.

The bottom line

A reliable 5-star choice in Santa Fe, with strong scores for rooms and service. Ideal if you want a quiet, modern base near business and shopping, rather than the tourist centre.

8.8Based on 556 guest reviews and a property rating of 8.8

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